AHTI Privacy Policy

We at AHTI value your trust and are committed to protecting your personal data whenever you use our platform. This Privacy Policy explains how we collect, use, store and safeguard the information you provide when you register, log in, deposit, withdraw or play at AHTI. By creating an account and using our services, you agree to the practices described below.

Who We Are

AHTI is operated by Skill On Net PT Ltd, a company registered at Office 1/5297 Level G, Quantum House, 75 Abate Rigord Street, Ta' Xbiex XBX 1120, Malta. We are licensed and regulated by the Malta Gaming Authority under licence number MGA/CRP/171/2009/06, issued on 21 June 2021. As your data controller, we are responsible for ensuring that your information is processed lawfully, fairly and transparently.

Information We Collect

When you register with AHTI or complete the AHTI register process, we collect certain personal and technical information necessary to open and maintain your account. We gather this data directly from you, through your use of our services, and from third parties such as payment providers and identity verification agencies.

• We collect your full name, date of birth, address, email and phone number when you sign up.
• We store copies of proof of identity, proof of address and proof of payment ownership submitted for verification purposes.
• We record your login credentials and monitor activity related to AHTI login and AHTI casino login sessions for security purposes.
• We track your deposit and withdrawal history, including details of your AHTI deposit and AHTI withdrawal transactions.
• We collect gameplay data, including which AHTI slots, AHTI live casino games or other titles you play, session length, and betting patterns.
• We gather technical data such as your IP address, device type, browser information and details relating to your use of the AHTI app or AHTI casino app.

How We Use Your Information

We use the information we collect to operate our platform safely and efficiently, and to comply with our legal and regulatory obligations under Maltese law. Our purposes for processing your data include the following.

• We use your details to verify your identity, age and source of funds before processing any AHTI withdrawal.
• We use your contact information to send you account notifications, promotional offers, an AHTI bonus code, or details about an AHTI casino bonus you may be eligible for.
• We use gameplay and account data to detect fraud, prevent money laundering, and protect against unauthorised access.
• We use your data to manage our VIP Club, assess your activity levels, and determine eligibility for personalised rewards.
• We use aggregated data to improve our website, our AHTI casino app, and the overall player experience.
• We may use your information to respond to complaints, including those escalated through our internal review process or referred to eCOGRA or the Malta Gaming Authority.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise you when you return to our site, remember your preferences, and analyse how our services are used. Cookies also help us keep your AHTI casino login session secure and prevent fraudulent activity. You can manage or disable cookies through your browser settings, although doing so may affect certain features of our platform.

Legal Basis for Processing

We process your personal data based on several legal grounds, including the performance of our contract with you, our legitimate business interests, compliance with legal and regulatory obligations, and, where required, your consent. For example, we rely on legal obligation when verifying your identity, and on legitimate interest when sending you information about an AHTI no deposit bonus or other promotional offers, unless you have opted out.

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties where necessary to operate our services or comply with the law.

• We share data with payment providers such as Paysafecard, AstroPay, MuchBetter, Interac, Visa, MasterCard, Apple Pay and Payz to process your AHTI deposit and withdrawal requests.
• We share information with identity verification and anti-fraud service providers.
• We disclose data to the Malta Gaming Authority and other regulators where legally required.
• We may share information with eCOGRA, our alternative dispute resolution provider, when handling unresolved complaints.
• We may share data with professional advisors, auditors, or law enforcement agencies when necessary.

International Transfers

Because we operate across multiple jurisdictions, your data may be transferred outside the European Economic Area. Whenever this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your information to the same standard required under EU law.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards to comply with our legal, regulatory and accounting obligations. If your account becomes inactive after six consecutive months without access, applicable maintenance fees may apply as outlined in our Terms and Conditions, but we continue to retain your data securely during this period.

Data Security

We implement technical and organisational measures designed to protect your personal data against unauthorised access, alteration, disclosure or destruction. Player funds are held separately from our operating funds in a dedicated bank account, protecting them from third-party claims in the event of insolvency. We apply similar diligence to safeguarding your personal information across our systems, including our AHTI app and web platform.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to honouring these rights wherever applicable.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct any inaccurate or incomplete information.
• You can request that we erase your data, subject to our legal retention obligations.
• You may object to or restrict certain types of processing, including marketing communications about an AHTI games no deposit bonus or AHTI free spins offers.
• You have the right to withdraw consent at any time where processing is based on consent.
• You may lodge a complaint with the Malta Gaming Authority or your local data protection authority if you believe your rights have been infringed.

Marketing Communications

With your consent, we may contact you about new promotions, an AHTI promo code, tournaments, or updates to our loyalty programme. You can withdraw your consent and unsubscribe from marketing communications at any time through your account settings or by contacting our support team.

Children's Privacy

Our services are strictly intended for individuals who are at least 18 years old. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected information from someone under the legal age, we will take immediate steps to delete that data and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically so you remain informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise any of your rights, please contact our support team via live chat, available 24/7, or by emailing support@ahtigames.com. We aim to respond promptly and, where a complaint requires escalation, a manager or supervisor will provide a decision within 96 hours. You may also lodge a complaint with the Malta Gaming Authority at Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta, or by phone at +356 2546 9000.